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Return Authorization/Damage Claim Form

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Customer Information First Name: Last Name: Phone: Email Address:

Returned/Damaged Merchandise Information

Category:

Item Received Date:

Reference #/Item Description:

Return or Damage Claim:

Reason for claim:

Action you want us to take:

Detailed Description of Problem:
Please be as detailed as possible. Include measurements, color/pattern name, and what you expected vs. received. For damage claims, include box condition and packaging details.

RMA Policy Acknowledgement

I have read and understand the Returns & Damage Claims Policy and wish to submit this form now.

I agree to the published policies and understand eligibility varies by product type.

General information: Please give a complete description of the issue. After submission, you will receive return instructions by email if your request is approved.
Credits/refunds are issued after merchandise is received and inspected (and/or confirmed with vendor when applicable). Shipping/handling charges are not refundable.
Returns may be denied if merchandise is defaced (writing on goods/packaging), altered, or not eligible by category policy (example: cut fabric or opened wallpaper).