Fabric Blinds Curtain Rods Window Treatments Trims & Tassels Wallpaper
1-800-590-5844
How can we help?
This page is part of our complete customer policy and purchasing information system designed to provide clear expectations before ordering.
How ordering works (no charge until we confirm)
- Place your order online (no payment is captured at checkout)
- We review for accuracy (quantities, specs, compatibility, special notes)
- We confirm stock and availability (and lead time if it’s shipping from a manufacturer)
- We email a secure QuickBooks invoice once everything is ready
- You approve & pay securely
- Orders are considered confirmed once payment is received on the issued invoice.
- We process and ship; tracking will be emailed.
- PayPal: If you choose PayPal at checkout, it’s an authorization that we capture only after the same verification steps.
Please note: Availability and lead times are confirmed during order review. Inventory can change quickly for some items until an invoice is paid.
Orders are processed in accordance with our published Terms & Policies, including return, cancellation, and shipping guidelines.
Call Us (Central Time Zone) 
1-800-590-5844
Monday-Thursday 8:30-5:00
Friday 8:30-Noon
1-800-590-5844
Monday-Thursday 8:30-5:00
Friday 8:30-Noon
Catalog Showroom and Office:
Feedback Form
See what others are saying about InteriorDecorating.com 
Return Form/Damage or Defect Claim
CouponsPolicies & quick links
Need help using our website? Call us and we’ll assist with ordering.
Frequently Asked Questions
When I order from InteriorDecorating.com, am I getting 1st quality fabric/products?
Yes — all fabrics, wallpaper, and products sold by InteriorDecorating.com are 1st quality. We purchase directly from authorized manufacturers and distributors, so you receive genuine products exactly as intended by the brand.
We’ve been online since 1998, and with decades of combined industry experience, quality is something we take seriously. No seconds, no irregulars — just the real thing.
We’ve been online since 1998, and with decades of combined industry experience, quality is something we take seriously. No seconds, no irregulars — just the real thing.
Can I get a catalog?
We don’t produce printed catalogs because our product selection is extensive and constantly changing — keeping everything online ensures you always see the most current styles, colors, and availability.
Prefer a little human help? We’re happy to assist! If you’d like to place an order or need guidance, give us a call at 1-800-590-5844 and we’ll walk you through it.
Prefer a little human help? We’re happy to assist! If you’d like to place an order or need guidance, give us a call at 1-800-590-5844 and we’ll walk you through it.
Can you locate discontinued patterns?
Sometimes — and it’s always worth asking! We do still have a selection of discontinued fabrics in our warehouse, so there’s a chance we may have what you’re looking for.
Even if an item normally ships from a manufacturer, we’ve been known to track things down through other sources when the pattern isn’t exclusive to them. Our team has been in this industry a long time, and we enjoy a good treasure hunt.
Send the pattern name, brand, and any details you have to find@interiordecorating.com, and we’ll be happy to take a look.
Even if an item normally ships from a manufacturer, we’ve been known to track things down through other sources when the pattern isn’t exclusive to them. Our team has been in this industry a long time, and we enjoy a good treasure hunt.
Send the pattern name, brand, and any details you have to find@interiordecorating.com, and we’ll be happy to take a look.
I am a designer — do I get an additional discount?
InteriorDecorating.com is not a “to-the-trade only” showroom — our discounted pricing is available to all customers, including designers and homeowners alike.
For large quantity or project-based orders, additional discounts may be available. Give us a call at 1-800-590-5844, and we’ll be happy to discuss your project.
For large quantity or project-based orders, additional discounts may be available. Give us a call at 1-800-590-5844, and we’ll be happy to discuss your project.
Can you install shutters, blinds and roller shades?
Yes — for our regional customers! Based in Fort Smith, Arkansas (the River Valley), we provide professional measuring, quoting, and installation services throughout Northwest Arkansas, the River Valley, Little Rock, and Eastern Oklahoma.
We’ve been serving our local community for over 30 years, and our experienced team handles custom shades, blinds, shutters, window treatments and more from start to finish. Check out some of our work >>
We’ve been serving our local community for over 30 years, and our experienced team handles custom shades, blinds, shutters, window treatments and more from start to finish. Check out some of our work >>
Why wasn’t I charged at checkout?
We specialize in niche and custom home décor products, so we review every order for accuracy and confirm stock and lead times before capturing payment. Once everything is confirmed, we email you a secure invoice to pay online.
What happens after I place an order?
After you place your order, our team reviews it for accuracy, confirms availability, and coordinates any requested expedited shipping options. When everything is ready to proceed, we email a secure QuickBooks invoice for payment. Once paid, we process and ship your order with tracking (when available).
How long does it take to receive my invoice?
In most cases, invoices are sent within 1 business day during normal business hours (Central Time). For orders requiring vendor confirmation or special handling, it may take a bit longer—we’ll keep you updated.
Is my order confirmed if I haven’t paid the invoice yet?
Your order is received and in review. Orders are confirmed once payment is received on the invoice (or once a PayPal authorization is captured after the same review steps).
Can I change or cancel my order after placing it?
Please contact us as soon as possible. Changes are often possible while your order is still in review and before payment is completed. Once an order is confirmed/processed (especially cut goods or custom items), changes or cancellations may be limited.
Do you accept PayPal?
Yes. PayPal checkout is typically an authorization. We capture payment only after we review your order, confirm availability, and finalize any shipping options—just like our standard invoice process.
How do expedited shipping requests work?
If you request expedited shipping, we will verify available options and costs based on your items and destination. We’ll send those options for approval before finalizing your invoice and processing the order.
What should I include when I contact customer service?
Please include your order number (if available), the item name or item number, and a short description of what you need. For damage or defect claims, include clear photos of the item and packaging.
Will colors look exactly the same as my screen?
Not always. Screen settings can affect how color appears, and fabrics can vary by dye lot and production run. If you need an exact match: Ask for Cutting for Approval. We reserve the exact yardage for your order and provide a 1–2 inch cutting from the actual bolt that will be used.
If you’re deciding on pattern or color: Request a Memo Sample (approximately 5–12 inches). Memos are prepared at one time and loaned out so you can evaluate the fabric in your space. You may keep the memo if needed, but returning it for credit is preferred so the next customer can view the fabric.
Do you offer samples?
Yes. We offer email samples and memo samples for most fabrics. See our Sample Details for the fastest way to request what you need.
Where can I find your return policy and start a return or damage claim?
Please review our complete Returns & Damage Claims Policy. To request a return authorization, use our Return Form.
Do you ship internationally?
Yes. International customers are responsible for all taxes and duties. Please see our International Shipping Policies or contact us for a quote.
At InteriorDecorating.com, every order is reviewed by a knowledgeable team member before payment is finalized. We confirm availability, verify details, and coordinate shipping options to ensure accuracy before your order is processed. This careful approach reflects our commitment to service, precision, and long-term customer relationships.
Interior Purchasing, Inc. (dba InteriorDecorating.com) has served customers locally and online since 1997. Our website is fully encrypted, and invoices are delivered through a secure QuickBooks payment portal. We combine decades of experience with modern security standards to provide a professional and dependable buying experience.
Learn more about our company >
Last updated: February 25, 2026